Privacy policy
1) Personal Information We Collect
“Personal information” means information that identifies, relates to, or could reasonably be linked with you. We collect:
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Contact & Account Details: name, email, phone, billing/shipping address, account login (if you create one), preferences.
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Order & Payment Details: items viewed/purchased/returned, order history, payment method (processed by Shopify/our payment processors), transaction confirmations. We do not store full credit card numbers.
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Communications: messages you send us (e.g., customer support, custom order requests, reviews).
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Device & Usage Data: IP address, browser/device type, pages visited, time on site, referring/exit pages, and actions (add to cart, checkout) collected via cookies, pixels, and similar technologies.
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Marketing Interactions: email opens/clicks if you subscribe, ad interactions (where applicable).
We may create inferences from this information to improve your shopping experience (e.g., recommend products).
2) How We Collect It
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Directly from you (checkout, account, email, contact forms, markets where you opt in).
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Automatically (cookies/pixels when you browse our site).
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From service providers & partners (Shopify, payment gateways, shipping carriers, email/analytics tools).
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Social integrations you choose to use (e.g., Instagram widgets).
3) How We Use Your Information
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Provide & Improve the Services: process orders, take payment, ship items, handle returns/exchanges, manage your account, remember preferences, personalize recommendations, and improve our site.
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Customer Support: respond to questions, issues, or warranty/defect claims.
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Marketing (with your consent where required): send emails about new products, markets, promotions; show ads for our products on our site or other sites. You can unsubscribe anytime via the link in our emails.
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Security & Fraud Prevention: authenticate users, detect/mitigate fraud or abuse, protect our rights and the safety of customers.
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Legal & Compliance: comply with laws, respond to lawful requests, enforce our policies.
4) How We Share Information
We share personal information in these limited ways:
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With Shopify: hosting, checkout, analytics, fraud prevention, and to help us operate and improve the Services.
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With Service Providers: payment processors (e.g., Shop Pay), email/SMS providers, shipping & fulfillment, IT/cloud storage, analytics, and marketing tools — strictly to perform services for us.
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With Business/Marketing Partners (optional): to show you relevant ads for our products and measure performance (subject to your choices/consents).
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With Your Direction or Consent: e.g., custom orders, social integrations.
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For Legal Reasons or Business Transfers: to comply with law; in connection with a merger, acquisition, or asset sale.
We don’t sell your personal information.
5) Cookies & Similar Technologies
We and our service providers (including Shopify) use cookies, pixels, and similar technologies to:
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keep you signed in and remember cart items,
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understand site usage and improve performance,
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personalize content and measure marketing.
Managing cookies: Most browsers let you block or delete cookies. Doing so may affect site functionality (e.g., cart, checkout). If your region requires cookie consent, you’ll see a banner to manage preferences.
6) Your Choices
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Email Marketing: Unsubscribe via the link in our emails or contact us.
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Account: You can update or delete certain info in your account settings (if you created one).
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Browser/Device Settings: Control cookies/tracking at the device/browser level.
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Targeted Ads: Depending on your region, you may have rights to opt out of “sharing” for targeted advertising (see Section 9).
7) Data Security & Retention
We and our providers use administrative, technical, and physical safeguards appropriate to the nature of the data. No method is 100% secure, and we cannot guarantee absolute security.
We keep personal information only as long as necessary for the purposes described here — for example, to fulfill orders, comply with legal obligations (tax/audit), resolve disputes, and enforce agreements.
8) Children’s Privacy
Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us to request deletion.
9) Your Rights (Region-Specific)
Depending on where you live, you may have some or all of the following rights (subject to limits/exceptions):
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Access/Know the personal information we hold about you.
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Delete personal information we maintain about you.
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Correct inaccurate personal information.
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Portability: receive a copy in a portable format.
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Opt out of targeted advertising or sharing (where applicable).
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Withdraw consent where we rely on consent (does not affect prior processing).
To exercise rights, contact greatspiritdesigns@gmail.com. We may need to verify your identity and/or request additional details. You may designate an authorized agent where permitted by law.
EEA/UK residents may also object to or restrict certain processing and have the right to lodge a complaint with a supervisory authority.
10) International Transfers
We (and Shopify and our service providers) may process personal information outside of your province/country, including in the United States and elsewhere. Where required (e.g., EEA/UK), we rely on appropriate safeguards such as Standard Contractual Clauses.
11) Relationship with Shopify
Our store is hosted by Shopify. Shopify collects and processes certain personal information to operate and improve the Services (e.g., checkout, fraud prevention, analytics, cross-merchant features). Shopify may act as an independent controller for aspects of this processing.
Learn more about how Shopify handles personal information and your rights in Shopify’s consumer privacy materials and privacy portal.
12) Third-Party Links
Our site may link to third-party websites/services. We aren’t responsible for their privacy or security practices. Review their policies before providing information.
13) Contact Us
Questions or privacy requests?
greatspiritdesigns@gmail.com
PO Box 304, Greenwood, BC V0H 1J0, Canada
(250) 444-2787
We are the data controller for information collected through our store and site.
14) Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/operational reasons. We’ll post the revised Policy with a new “Last updated” date and provide additional notice as required by law.